Both products are priced based on the number of users that are connected to Microsoft's services. There's also a Nerdio Manager for Enterprise product that designed for use by organizations. It's just for MSPs that provide multitenant management services for customers, such as managing their virtual desktops (and now physical desktops, too). Nerdio Manager for MSP, now integrated with MEM, gets installed from the Azure Marketplace as an Azure application. A Remote Help capability is another feature addition to the integrated product that's expected to arrive a bit later. Those capabilities are currently available in the integrated Nerdio Manager for MSP solution. They can analyze the user experience and performance issues across virtual and physical desktops. MSPs can use the integration to set policies for endpoints, including compliance policies.
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These management tasks all get carried out via the Nerdio Manager for MSP's software interface.
The integration permits MSPs to manage virtual desktops that use Microsoft's Azure Virtual Desktop and Windows 365 services, plus mobile devices and physical desktops via the Microsoft Intune device management solution within Microsoft Endpoint Manager. The Nerdio Manager for MSP (Managed Service Provider) 3.0 solution is now integrated with Microsoft Endpoint Manager (MEM), supporting the central management of customers' virtual and physical desktops by MSPs, according to a Tuesday Nerdio announcement.
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